JSAUX 2024 Q1 顧客フィードバックと製品アップデート

We've received numerous requests for a transparent back panel with cooling. After a month of development, we launched the new ROG Ally Transparent Back Panel Cooling Edition in early April, now available for purchase.

Your feedback on new products is highly valued. Should you encounter any issues while experiencing the new item, please contact our support team immediately at support@jsaux.com, and we will assist in resolving the issue.

We apologize for the issue you've experienced with the difficulty in reaching the Menu/Armoury Crate and View/Command Center buttons. To address this, we have optimized the product mold and implemented a full-coverage silicone protection for these four buttons. This design change introduces a protective shell that is raised around the buttons, making them easier to use during gameplay.

We plan to release the optimized Silicone Grip Case Set for the ROG Ally PC0201 in Q3 of 2024. Please keep an eye on the JSAUX official website and social media accounts for updates on this new product.

Kickstarterでのご注文を優先的に処理いたします。www.jsaux.comでのご注文につきましては、ご注文順に5月中旬から下旬にかけて発送を開始いたします。ご理解のほどよろしくお願いいたします。

-----米国、カナダ、オーストラリア、および一部のヨーロッパ地域の場合:
600ドル未満の注文：送料19.99ドル
600ドル以上のご注文：送料無料
発送予定日数：5～12営業日

-----その他の遠隔地の場合:
600ドル未満の注文：送料29.99ドル
600ドル以上のご注文：送料無料
発送予定日数：12～15営業日

Due to logistical reasons, we are temporarily not providing order services to the following countries and regions: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Argentina, Armenia, Aruba, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Bermuda, Bhutan, Bosnia & Herzegovina,British Virgin Islands, Brunei, Burkina Faso, Burundi,Bolivia, Cambodia, Cameroon, Cayman Islands, Central African Republic, China, Christmas Island, Costa Rica, Djibouti, Congo - Brazzaville, Congo - Kinshasa, Egypt, El Salvador, Ecuador,Falkland Islands, Faroe Islands,French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Guadeloupe, Guatemala, Guernsey, Guinea, Iceland, Indonesia, Jamaica, Jordan,Jersey, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lebanon, Lesotho, Liberia, Liechtenstein, Maldives, Martinique, Moldova, Monaco,Mongolia, Montenegro, Myanmar (Burma), Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Norway,Oman, Pakistan, Paraguay, Rwanda, San Marino, Senegal, Serbia, Seychelles, Solomon Islands, South Sudan, Sri Lanka, Sudan, Tajikistan, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uruguay, India, Uzbekistan, Vanuatu, Vatican City, Some regions in the United States(including Puerto Rico, Guam, US Virgin Islands, Northern Mariana Islands, American Samoa, and military bases like APO, FPO, and DPO).

We have received a few customer reports about this issue, which, upon investigation, appears to be caused by significant electrical current fluctuations triggering a protection mechanism that freezes the LED effects.

Solution: Unplug both the PD and the upstream ports to completely cut off power for 5-10 seconds. The Docking Station will initiate an automatic reset system, and reconnecting it will restore normal operation. The Docking Station's functionality and the LED lighting are controlled by two separate systems, so the Docking Station's functions will not be affected when the LED is frozen.

Future Plans: We have optimized this feature in the subsequent shipments of our products to prevent this issue. If you have any question, please contact our support team immediately at support@jsaux.com.

旧型のRGBバックプレートPC0106Aと旧型のバックプレートベントPC0106Bに構造的な変更を加え、SteamデッキOLEDとの互換性を確保するため、専用のネジとドライバーを追加しました。両新製品は4月末の発売を予定しています。JSAUX公式サイトとソーシャルメディアアカウントで、新製品に関する最新情報をご確認ください。