To comply with European Union customs policy changes, eligible physical-product orders shipped to EU destinations are subject to an EU Customs Duty and a Union Handling Fee.

These fees are collected in advance to help cover customs-related import charges and handling costs associated with eligible shipments to the European Union. They are separate from the product price itself.

How the EU Customs Duty is charged

An EU Customs Duty of $3 is charged for each eligible product in the order.

The same product is charged only once per order, even if multiple quantities of that same product are purchased.

For bundle or kit products, the EU Customs Duty is calculated based on the number of eligible products included in the package. This means a bundle or kit is not always treated as a single product for duty calculation purposes. For example: 

• if a bundle includes 2 eligible products, the EU Customs Duty will be $6 ($3 × 2). 
• If a bundle includes 3 eligible products, the EU Customs Duty will be $9 ($3 × 3).

EU Union Handling Fee

Starting November 1, 2026, a Union Handling Fee of €2 will be collected at checkout for all orders shipped to the EU.

This fee is introduced as part of the EU's customs policy changes and is separate from the EU Customs Duty described above.

Where this fee applies

This fee may apply to eligible physical-product orders shipped to the following European Union countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Products excluded from this fee

This fee applies to physical products only.

Virtual products that do not require shipping are excluded from this charge, including:

• Insurance products
• Gift card products

Because these excluded products do not require physical shipment, they are not subject to EU customs-related import charges.

Official reference sources

•  European Commission: EU Customs Reform 
•  FedEx: EU Customs Reform Summary 

If you have any questions regarding EU Customs Duty for your order, please contact us at official@jsaux.com.