A1. Buy with Prime allows millions of US-based Amazon Prime members to shop directly from participating online stores with the trusted experience that you expect from Amazon—including fast, free delivery, a seamless checkout, and easy returns. When you shop directly on our site, you see the Buy with Prime button and Amazon Prime delivery promise on eligible products, which signals that the item is available for free 1–2 day shipping and easy returns. By clicking the Buy with Prime button, you can check out by signing in to your Amazon account, which prepopulates your payment and shipping details on the checkout page. You receive an order confirmation email after placing your order, and then a shipping confirmation email with a link for tracking when the order is shipped. If you aren't an Amazon Prime member, you can sign up and start your free 30-day trial today.

A2. Yes, you must be a Prime member to purchase products using Buy with Prime at participating online stores.

A3. jsaux.comで「プライム会員限定」の商品をご購入いただくと、Amazonアカウントへのサインインを求められます。プライム会員であることが確認されると、Amazonアカウントに保存されているお支払い情報と配送情報に基づいてご注文が処理されます。

A4. Yes, Buy with Prime offers the fast, free delivery, easy returns, and seamless checkout that Prime members love.

A5. No, Buy with Prime orders can only be placed and shipped to addresses within the contiguous US, Alaska, Hawaii, and Puerto Rico.

A6. 対象商品を選択し、商品ページの「プライムで購入」ボタンをクリックします。チェックアウト時にクーポンコードを適用すると、割引額が注文合計金額から差し引かれます。

A7. No, Amazon.com Gift Cards and promotional discounts or loyalty points offered by JSAUX can’t be used as a payment method to place an order using Buy with Prime. Amazon.com Gift Cards can only be used to purchase eligible goods and services on Amazon.com and certain related sites as detailed in the Amazon.com Gift Card Terms and Conditions.

A8. いいえ、「Primeで購入」はサブスクリプションをサポートしていません。

A9. 「プライムで購入」の注文状況を確認するには2つの方法があります。Amazonアカウントの「注文履歴」ページにある「プライムで購入」タブで注文状況を確認できます。このタブは、デスクトップ版またはモバイルアプリでアカウントから確認できます。また、Amazonから送信された注文確認メール内のリンクをクリックして注文詳細ページにアクセスすることもできます。

A10. 「プライムで購入」を利用してご注文いただいた後、発送前であれば、注文詳細ページからご注文のキャンセル手続きを行うことができます。注文詳細ページへのリンクは、ご注文確認メールに記載されています。

A11. If the cancellation is successful, you can expect to receive your refund within 3-5 business days after the cancellation is confirmed.

A12. Some items in Buy with Prime orders are eligible for return and refund. To start a return, view your order status from the link in the email that you received after you placed your order or from your Amazon account on the Your Orders page under the Buy with Prime Orders tab. You can initiate the return process and choose from a number of return options, including label-free, box-free returns and convenient dropoff locations, such as Amazon physical stores, Whole Foods Markets, or UPS Stores. If the item is eligible for return, but not for label-free, box-free returns, you can still return the item at USPS or UPS locations in a box with the provided return label. For eligible items, you receive a full refund if they are in resellable condition and returned within the return window. If you have questions about returns eligibility or the returns process, contact customer service using the link on the order detail page. Buy with Prime orders are covered by the Amazon Pay A-to-z Guarantee.

A13. 返金対象商品については、返品手続きの際にご指定いただいた場所に商品がお持ち込みいただいた時点で返金処理が行われます。それ以外の場合は、Amazonフルフィルメントセンターで商品が受領され、確認された時点で返金処理が行われます。返金がお客様のアカウントに反映されるまで、最大7営業日かかる場合があります。

A14. Most Buy with Prime orders arrive on time, but orders can sometimes show up after the estimated delivery date. Possible reasons for late delivery include:

• Incorrect address
• Missing apartment, building, floor, or unit number
• Severe weather conditions
• Other carrier-related delays

If you don’t receive your order in the estimated time frame, we recommend that you:

• Wait 48 hours to allow for unexpected delays.
• Confirm the correct shipping address in your order details.
• Check the status of your order on the order details page by clicking on the link in your order confirmation email or in your Amazon account.
• Check the status of your package with the tracking link included in your shipping confirmation email.

If you confirmed your shipping address and the order status and you still haven’t received your order after 48 hours, please contact customer service using the link on the order detail page.

A15. For questions about your order, go to the order details page using the link in your confirmation email or the Buy with Prime Orders tab in your Amazon account. If you have additional questions or experience an issue with your Buy with Prime order, contact customer service using the link on the order detail page. Learn more