RGBドッキングステーション

A1.The main difference between the two products is the number of interfaces and parameters, as follows:

12-in-1 RGB docking station has 12 functional ports, including:1* HDMI port (4K@120Hz), 1*DisplayPort(4K@120Hz),2*USB-A 3.2 (10Gbps ), 1*USB-A 2.0(480Mbps ),1*Gigabit Ethernet port, 1*USB-C PD port, 1*3.5mm audio interface,1*IN:USB-C,1*TF card slot(480Mbps), 1*SD card slot(480Mbps) and 1*USB-C 3.2 port(10Gbps ,！！Only supports data transmission and does not support video output).

8-in-1 RGB docking station has 8 functional ports, including:1* HDMI port (4K@120Hz), 2*USB-A 3.0(5Gbps), 1*USB-A 2.0(480Mbps),1*Gigabit Ethernet port, 1*USB-C PD port, and 2*USB-C port(5Gbps ).

A2. 1. Please slightly press the middle part of the bracket, then the bracket would eject automatically, which could be adjusted to the proper size for your device.

2. When the bracket needs to be retracted, press the middle part of the bracket again.

A3.No, it's incompatible with Switch.

A4.The USB C-C cable reaches USB 3.2 standard, which maximum supports 10 Gbps and 100W charging.

A5. To use OpenRGB to customize RGB lighting effects, please follow the steps below:
Step 1, start the OpenRGB software on your Windows or Linux device.
Step 2, Connect the JSAUX RGB Dock to your device using the provided USB-C cable. Make sure to connect it to the "IN: USBC" port.
Step 3, click "Rescan Device" in the software to detect and load your dock. Once loaded, you will see your dock information displayed in the upper left corner of the software window, such as "JSAUX RGB Docking Station.
Step 4. Navigate to the "Mode" section to choose from different RGB light effect modes. Available modes typically include "Direct", "Breathing", "Rainbow Wave", "Spectrum Cycle", "Stacking" and "Race Cycle".
Step 5, you can adjust the speed, direction, and brightness of the selected light effect according to your preference. Experiment with these settings until you achieve the desired RGB lighting customization.

A6. The docking station supports VRR function. But the performance and effectiveness of the VRR function are influenced by several factors:
●Display Compatibility: Your monitor must be VRR-compatible, supporting technologies like NVIDIA's G-Sync, AMD's FreeSync, or HDMI 2.1's VRR.
●Device and Graphics Card Support: Ensure that both your device and graphics card are VRR-capable and that all drivers are up-to-date for optimal functionality.
●Connection and Cables: Use the appropriate connection interface (e.g., DisplayPort 1.4, HDMI 2.1) and high-quality cables to facilitate effective VRR.
●Refresh Rate Requirements: VRR often requires specific refresh rates, such as 4K120Hz or 2K120Hz, to function correctly.
●Game Compatibility: Not all games support VRR. Some may need updates or specific settings adjustments to enable this feature.
●Dual Display Limitation: VRR is not supported when using dual display mode.

Please note that the VRR function may currently exhibit varying levels of stability with some handheld and may not be fully compatible with all types of monitors.
We are committed to improving this feature and recommend checking compatibility with your specific devices for the best experience.

A7. If you encounter this situation, it is recommended that you try to use a 100W charger to connect.