A1. FlipGo supports Windows, macOS, and Linux.

A2.

• Windows/Linux computers (Mini PC) or laptops with full-function USB-C:
  All versions are compatible because these computers typically support DP MST video output, enabling ABC extension mode with a single cable connection. Every FlipGo version has at least one USB-C port supporting DP MST. Additionally, Windows supports multi touch-screens （more than one touch display）well, ensuring good functionality for the touch version.
• MacBook or macOS desktop (Mac mini, Mac Studio, Mac Pro) with full-function USB-C:
  The Pro version is best, but the Standard or Lite versions can also be used.
  UltraView mode and DisplayLink technology solve the issue of connecting two monitors with one cable on Macs.
• The Pro version supports both UltraView mode and DisplayLink. It allows most Macs (including M1, M2, M3 MacBooks) to connect dual screens with one cable (via DisplayLink, not occupying the computer's display output). UltraView mode also allows full use of both screens with one cable (recognized as one display, occupying only one video output).
• The Standard version doesn't support UltraView mode and DisplayLink. However, some high-end Macs can connect to the two screens of the Standard version using two video ports (USB-C1+HDMI1 or HDMI1+HDMI2), requiring an external power source (Mac must support multiple display outputs; please contact the device manufacturer for specifics).
• The Lite version supports UltraView mode but not DisplayLink. Mac users can fully utilize both screens by connecting FlipGo Lite's USB-C or HDMI port and adjusting to UltraView mode.
• The touch version is usable on Macs, but since macOS doesn't natively support touch input, the experience is subpar. It's not recommended for Mac users to purchase the touch version.

A3. As most current PC motherboards & graphics cards lack full-function USB-C, we generally recommend the Standard version. It can connect to two screens via HDMI1+HDMI2+power (PC needs two HDMI ports).
For UltraView mode: choose the Pro or Lite version.
For ABC mode with one cable on Windows PCs, choose any suitable version and use a DisplayPort to USB-C or bi-directional DisplayPort USB-C adapter (JSAUX doesn't guarantee compatibility; JSAUX may release related accessories in the future). Note that the touch functionality won't work with DP to USB-C adapters (touch signals are transmitted via USB), and power input is needed.

A4. These devices often come with specific display output limitations, such as locked resolutions or unique video output settings. When connected to FlipGo, this may lead to display anomalies, image distortion, a lack of support for single-cable multi-screen setups, or even no output at all.

Please understand that while our product is designed for broad compatibility, certain limitations set by device manufacturers may affect the overall user experience.

A1. All FlipGo versions can connect two screens to devices supporting DP MST USB-C (Windows laptops, ROG Ally, handhelds) with one cable, as FlipGo supports DP MST (ABC extension mode). This daisy-chaining technology is used in many monitors and docking stations.
However, for macOS devices not supporting standard DP MST (Mac only supports MST via Thunderbolt), only ABB extension mode is possible, requiring two inputs to connect the Standard version for dual-screen.
Thus, the Pro version introduces DisplayLink and UltraView modes for single-cable solutions on all Macs.
The Lite version introduces UltraView mode, also supporting single cable connection for both screens (recognized as one screen).

A2. Yes, but it depends on the connecting device's capability. The key factor is the graphics card, which determines the maximum output and the number of FlipGo units it can support. For example, MacBooks may vary in capability based on SoC configuration and whether the laptop lid is open or closed. Consult the device manufacturer for specifics.
Additionally, each FlipGo in DisplayLink mode is recognized as two virtual displays, and different devices and operating systems vary in virtual display support.

A3. Pro/Lite versions can only connect to one host. The Standard and Touch versions can connect to two different devices (Standard and Touch versions can connect via USB-C + HDMI or HDMI + HDMI).

A4. FlipGo supporting UltraView mode will be recognized as a single monitor or as two separate monitors in DuoViews mode.

A1.

• UltraView: UltraView mode sets FlipGo as a single display area (similar to NVIDIA Surround via software, but FlipGo's UltraView mode uses a specific hardware chip). Multiple monitors form a large unified workspace, allowing windows and apps to span screens. Useful for users needing extensive screen space, like stock trading, coding, or handling large spreadsheets.
• DuoViews: Split mode displays two independent windows or apps on FlipGo's two screens, enhancing multitasking efficiency. Easy to set up in the OS.
  Implementation varies by version and device: DP MST (all versions), DisplayLink (Pro version), or dual device input (Standard and Touch versions).
• Stacked View: Refers to DuoViews with a vertical stack arrangement.
• Portrait View: Refers to DuoViews with a horizontal side-by-side arrangement.

A1. Each FlipGo screen is 1080P/2.2K/2.5K resolution.

A2. DisplayLink and UltraView modes are hardware chip-based. Due to current chip capabilities and DP (DisplayPort) bandwidth limits, FlipGo supports up to 60Hz in all versions. DP MST splits a single DP bandwidth into two for dual-screen single cable connection, reducing bandwidth for each screen.

A3. It uses IPS panels.

A1. DisplayLink is a hardware and software technology that transmits video signals to monitors, TVs, or projectors via common interfaces like USB, Wi-Fi, or Ethernet. Widely used in multi-monitor setups, it's popular among users working across multiple screens.

A2. Due to Apple's restrictions on M1, M2, and M3 MacBooks, some models can connect only one external display even with the lid closed. Even higher-end MacBooks like M3 Max can't connect two monitors with one cable (no standard DP MST support). DisplayLink is the best solution for this limitation, commonly used in high-end docking stations. We've innovatively applied it to dual-screen portable monitors, significantly improving the dual-monitor experience for Macs.

A3. Install drivers: Download and install the necessary drivers from DisplayLink's official website (https://www.synaptics.com/products/displaylink-graphics). Ensure you choose the version compatible with your OS.

Connect devices: Use a USB-C cable to connect FlipGo 13.5 Pro and 16 Pro's C2 port to the host device.

Start using: After completing the above steps, you can start using the additional monitors for work, study, or entertainment.

A4.

• DisplayLink consumes some CPU performance. In our tests (M1 Pro MacBook, M2 Max Mac Studio, etc.), the impact on computer performance is not easily noticeable during everyday office use, depending on computer configuration and resolution (FlipGo 13.5 Pro at 2.2K 60Hz has low performance consumption, while 16 Pro has relatively higher consumption).
• DisplayLink image quality may be slightly lower than native DisplayPort, but sufficient for most use cases (photo browsing, video, daily office tasks). For high display precision, use DP (USB-C1) port; Mac and Windows computers can fully utilize dual screens in UltraView mode (USB-C1, DP).
• macOS currently can't enable HiDPI in DisplayLink UltraView mode (USB-C2) due to lack of HiDPI optimization for special resolutions (13.5: 2256x3008) (16: 2560x3200). We recommend connecting via USB-C1 for UltraView mode. We are working to optimize this experience.
• DisplayLink may introduce some jelly effect in fast window movements and similar activities, so it's not recommended for gaming connections.

A5. Driver installation is required upon first connection, a simple process. You may receive warning prompts, but rest assured these are usually false alarms. Our drivers are safe and won't harm your system. Ensure DisplayLink Manager is up-to-date for compatibility and bug fixes.

A6. Both upper and lower screens support touch, recommended to connect to Windows for the best experience. macOS doesn't natively support touch (FlipGo Touch simulated via a wireless touchpad); Linux generally lacks multi-touch support (requires specific Linux desktop environments and complex command line manual setup).

A1. Unfortunately, no. It does not support VRR, FreeSync, or G-Sync.

A2. No, it does not have built-in speakers.