If you have been closely following our latest releases, you should be aware that we recently launched a new Docking Station for Steam Deck (codename HB0604), that features an M.2 SSD storage slot. But today we’re not here to talk about this brand new piece of hardware but the ones that we released previously and that you can actually order through our store. Yes, we’re referring to the Docking Station and the Upgraded Docking Station.
We have recently worked on a firmware upgrade for both Docking Stations to increase its compatibility with LG televisions and monitors. You can download this new firmware HERE. With this new firmware we want to show our customers that we are focused and committed to improving our lineup of Docking Stations. To us, every client matters and that’s why we thrive to give you the best possible experience.
Updated at Nov 2th:
In recent feedback, we have found that some issues with the 0604 can also be resolved with a firmware update,
Updated at Oct 14th:
In some recent feedbacks, we found that some customers have encountered the following problems, and we have provided corresponding solutions, hoping this can help you guys.A). Connecting a dock station with an updated firmware to the display still doesn't work.
Maybe your display model or tv model has not been updated to the current firmware package, please send display model or tv model to our email at firstname.lastname@example.org.
And we will update your model to the firmware program again as soon as possible.
- Find the corresponding upgrade file "CH7217A-IMG.C002" in the firmware tool and open it to complete the upgrade.
- It is best to put the folder on the desktop of the computer, do not let the folder save the path too deep.
- The HB0602 dock station is connected to the computer through the USB-C -USB-A adapter;
The HB0603 dock station establishes a connection with the computer by inserting the USB-C cable into the USB-C PD interface.
- The system below windows 7 may also have problems, please try to use others Windows PC to upgrade again.
As always, your feedback is very valuable to us, so let us know if you encounter any issues with this new firmware.
The JSAUX team